1. Acceptance of Terms

By accessing or using Clikaarruma, you agree to follow these Terms and Conditions. If you do not agree, please do not use our website or mobile application.

2. About Our Platform

Clikaarruma is a service marketplace platform designed to connect customers with trusted service providers for various services such as home repairs, cleaning, salon, plumbing, and other professional services.

3. User Accounts

Users are responsible for maintaining accurate account information and keeping login details secure.

• You must provide correct and updated information.
• You are responsible for all activities under your account.
• You must not share your login details with others.
• We may suspend or terminate accounts that violate our terms.

4. Customer Responsibilities

Customers using the platform agree to use the services honestly and responsibly.

• Provide accurate booking details and service requirements.
• Make payments for booked services as applicable.
• Treat service providers respectfully.
• Do not misuse, abuse, or manipulate the platform.

5. Service Provider Responsibilities

Service providers are responsible for the services they offer through the platform.

• Provide accurate service details, pricing, and availability.
• Complete services professionally and on time.
• Maintain required skills, documents, licenses, or approvals where applicable.
• Follow platform policies, safety standards, and applicable laws.

6. Bookings and Payments

All bookings and payments made through the platform must follow the process provided on Clikaarruma.

• Customers agree to pay the applicable service charges.
• Payments may be processed through secure third-party payment gateways.
• Service providers may receive payouts after successful completion of services.
• Platform fees, commissions, or deductions may apply where applicable.

7. Cancellations and Refunds

Cancellation and refund requests may be handled based on the booking status, service category, and platform policy.

• Refunds may not be available for completed services.
• Cancellation charges may apply in certain cases.
• Disputes will be reviewed by the platform team where required.

8. Reviews and Ratings

Users may share reviews and ratings based on their real service experience.

• Reviews must be honest and based on actual experience.
• False, offensive, or misleading reviews may be removed.
• Ratings help customers and providers build trust on the platform.

9. Prohibited Activities

Users must not use the platform for illegal, harmful, or dishonest activities.

• Do not provide false or misleading information.
• Do not harass, abuse, threaten, or harm other users.
• Do not attempt to bypass platform payments or commissions.
• Do not use the platform for fraud, spam, or unauthorized access.

10. Service Quality and Liability

Clikaarruma works as a technology platform connecting customers and service providers. We do not directly provide the listed services.

• Service providers are responsible for the quality of their services.
• Customers are responsible for selecting suitable providers.
• Clikaarruma is not liable for direct or indirect losses caused by user actions.

11. Intellectual Property

All website content, app content, logos, branding, graphics, design, and platform features are owned by or licensed to Clikaarruma. Users must not copy, reuse, or distribute our content without permission.

12. Account Suspension or Termination

We may suspend or terminate any account if a user violates these Terms and Conditions, misuses the platform, or causes harm to other users or the platform.

13. Privacy

Your use of the platform is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your information.

14. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the platform after changes means you accept the updated terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted according to applicable laws and regulations.

Get in Touch

Email: Clikaarruma@gmail.com
Contact Number : +5511988178505