1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Address/location
• Payment information
• Profile details and uploaded documents for verification

Usage Information

• Device information
• IP address
• Browser type
• App usage data
• Booking and transaction history

Communication Data

• Messages exchanged between customers and service providers
• Customer support inquiries

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Facilitate service bookings and payments
• Verify service providers and maintain platform security
• Improve app functionality and user experience
• Send booking confirmations, updates, and notifications
• Provide customer support
• Prevent fraud and unauthorized activities

3. Payments & Transactions

All payments made through the platform are processed using secure third-party payment gateways.
We do not store your complete payment card details on our servers.

4. Sharing of Information

We may share information with:

• Service providers and customers for booking purposes
• Payment processing partners
• Legal authorities when required by law
• Third-party service providers assisting in app operations

We do not sell your personal information to third parties.

5. User Reviews & Ratings

Customers may leave reviews and ratings for service providers.
These reviews may be publicly visible within the app and website.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access,
misuse, or disclosure. However, no online platform can guarantee complete security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience,
analyze traffic, and improve services.

8. Your Rights

You may:

• Access or update your account information
• Request deletion of your account
• Opt out of promotional communications

To make such requests, please contact us through the Contact Us section on our website.

9. Third-Party Links

Our platform may contain links to third-party websites or services.
We are not responsible for their privacy practices or content.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Updated versions will be posted on this page with the revised effective date.

Get in Touch

Email: Clikaarruma@gmail.com
Contact Number : +5511988178505